In-Store technologies – Digital

Future of Shopping, Sams Club Now

Customer Engagement

Todd Treonze, CIO of Brooks Brothers, discusses the recent rollout of the Concierge app from Mad Mobile. Using the app, in-store associates can create personalized fitting sessions through mobile access to customer profiles, as well as online wish lists and notes about customer preferences. The app also provides an endless aisle of products across the full Brooks Brothers catalogue.

In-Store technologies

track, manage and replenish stock levels in real-time

Marks and Spencer, one of Britain’s best-known and most respected retail brands have a vision to deeply integrate machine learning, computer vision and #AI across every endpoint – both in its stores and behind the scenes. Every surface, screen and scanner in their stores will create data – and enable employees to act upon it. Every M&S store worldwide will be able to track, manage and replenish stock levels in real time – and deal with unexpected events.

Amazon has rolled out new ‘AR View’ augmented reality app feature just in time’ for Black Friday sale to allow shoppers to view products in their home space. But, the new 3-D tool appears to be in an early release stage as a couple of us have tried to detect the feature that’s nowhere to be found on the app.

Amazon says that the new tool is designed to give shoppers peace of mind on thousands of AR-enabled products before purchasing them. Customers can check the selected items from all angles by tapping on AR View option available in the camera icon on the left-hand side of the search bar. They can view products in situ from a selection of product categories including top picks, electronics, living room, kitchen and tables. The feature offers a seamless experience, which allows customers to use one finger to 360 rotate an item and two resize a product to find the perfect fit.

To get hold of the augmented reality app, Amazon says that shoppers need to have the latest version of its app and use enabled device. However, this contrasts with LifeHacker’s statement, which suggests that app only works on Android devices as Google launched ARCore 1.0 software, mobile camera update, last week which limits the app use on various gadgets. This means that shoppers who own Google’s Pixel phones and Samsung’s S7, S8, and Note 8 devices won’t be able to enjoy the benefits of the app, in comparison to LG V30, OnePlus 5, and Asus Zenfone AR holders.

New Pizza Chef is available on the existing Domino’s iPhone and Android app which means not only can customers create their own pizzas, they still have the ability to access the full Domino’s menu, latest deals and track their order through GPS Driver Tracker technology.