I have noticed that retailers like Apple and Lululemon are increasingly focusing on customer experience offering more than products in their stores, which has paved […]
Category: Retail Software
Technology Evolution in Retailing
Since the beginning of retail in the early 1800s, the technology has continued to impact the retail industry and consumer expectations using state-of-the-art technology. Technological changes […]
Improving Customer Satisfaction for Supermarkets
Technology has transformed the way shoppers interact with supermarket retailers, and it can influence purchasing decisions across channels. Grocery shoppers are just looking for a […]
Retail In-store customer satisfaction and convenience
Understanding Self-Service Technologies; As stated in the early marketing literature, vending machines were the first self-service technologies (SSTs) to be used in grocery stores. Customers […]